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SwiftH2O - Water Notification System

In today’s busy world, you know how important it is for a utility to have a fast and reliable method of contacting customers.  With modern technology, the days of printing door hangers and going door to door to notify customers of an issue are over. Calls, text messages and emails can be sent within moments and at a fraction of the cost of printing and sending information.  Therefore, the North Dakota Rural Water Systems Association is proud to announce that it has partnered with SwiftReach Networks to provide our members with their high-speed Public Notification Service.

NDRWSA members can use SwiftReach Networks’ internet based, fully hosted, state-of-the-art public notification system, to rapidly transmit pre-recorded messages to defined telephone numbers or text messages and e-mails to the appropriate devices to alert individuals of emergency and non-emergency issues. 

 Members can use the system in a variety of ways, such as:

  • Issue a “Boil Water Advisory” to all clients via phone, e-mail and text message within minutes.
  • Notify clients in advance when routine maintenance work may cause low pressure or discolored water.
  • The system can also place reminder calls to clients when invoices are past due.
  • Use the mapping feature to place calls to a specific geographic area where an issues is impacting only certain residents in your district.

Just a few of the Swift911™ system’s features are:

Hosted Solution - Their web-based system means that your community does not need to purchase any equipment. SwiftReach provides redundancy and reliability that would not be attainable otherwise.

Caller ID - For each campaign you will set the telephone number and associated text that displays on the recipient’s Caller ID display.  This ensures calls are recognized as coming directly from the appropriate agency and are answered.     

Web Portal - This is a link from your home page to SwiftReach that allows residents and businesses to submit and update their contact information such as add, change or delete e-mail addresses, cellular telephone numbers and unlisted telephone numbers to be used in your SwiftReach database.

Please go to and click on the SwiftH2O™ icon for more details regarding SwiftReach Networks’ Notification Service. 

If you have any questions please feel free to contact SwiftReach Networks’ Jeff Alward at 1-800-794-3891 extension 8115 or email at .

Copyright © 2018: North Dakota Rural Water Systems Association.
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